Our mandate is to provide the absolute best shipping service to our customers. We promise to provide rapid delivery service through our network of carefully selected, professional carriers from our door to yours. We ship airmail via FedEx, DHL or prefer logistics (Pex) courier services and have been for over 10 years. To the Ukraine, Belarus and Russia we ship via Postal (EMS) service. Because of local delivery restrictions, shipments to India, China, Guam, Melilla, Ceuta, Turkmenistan and Pakistan are not available at the present time.
At CineUltima, we understand how important it is to receive your purchases as soon as possible. We take extra care to pack and send your shipment so it will arrive in factory release condition and always on time.
We try our very best to ship your order within 5-7 business days after receiving full payment. Usually it takes about 9-12 business days after dispatch from our door to yours. EMS delivery times vary somewhat and you can expect your delivery within 25-45 days. Our customer service support staff of professionals, tracks your shipment each step of the way to ensure prompt delivery.
Shipping fees are based on the destination, volume and weight of your item(s). We do combine shipping for the purchase of multiple items and this helps to reduce your cost.
Shipping charges are not included in our pricing but will be reflected once you place your order. You can also contact our support team for shipping charges to any destination.
For any other details or questions you may also email us at firstname.lastname@example.org